Just because you, the owner or manager, CAN do something it doesn’t mean you SHOULD or that you’re the right one to be doing it. This mind set of needing to do everything may well be what stymies the growth of your business.
Many contracting business owners say, “I hate my business.” The goal of business is that it serves you, not that you serve it. To create a business you're thankful for, you need to start by recognizing some truths and falsehoods.
As contractors, we can never stop learning. As kids go back to school, it's also time for you to go back to school. The type of back to school I’m referring to is committing to having super effective in-house training.
Evaluating employees based on their attitude is a flawed method. It's easy to color their perceived attitude based on your perspecitve. Rather, focus on evaluating people based on their demonstrated and observed behaviors.
No time to work on the business? This episode lays out specific tactics you can take to literally manufacture time—and get your life back.
Learn how Operating Manuals lay out your policies and procedures so that once you've trained everyone, you can use them to hold everyone to the same, fair standard.
Making it OK for employees to ask for help gives you the opportunity to help them get better and more easily identify instances where it has progressed from a training issue or a discipline issue.
Office politics and gossip can create a minefield that is tough to navigate. Learn how implementing policies and procedures can reduce the risk of HR problems at your company.
Get your contracting business pointed in the right direction by setting up effective mission, position, and end game statements to guide your progress.
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Notice to listeners: The information in this podcast, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.