Testimonials of Service Contractors Who Have Implemented The 7-Powers
Matt Thompson, owner of Gold Star Service on Long Island, New York, knew he needed operating manuals. The problem? He was busy running the company and didn't have the bandwidth to make it happen. At my Build Your Operating Manuals program in 2017, Matt learned how to customize and rollout the three key manuals—CSR, Dispatcher, and Technician. And it's made a huge difference in his company. Will yours be next?
— Al Levi
"I hired a CSR on Monday and using the manuals, she was 75% booked by Friday. I couldn’t believe how well it worked. "
—Matt Thompson, Gold Star Service
Service Contractor Operations Success Gallery
Grown Leaps and Bounds
Al Levi helped us organize our business, especially on the operations side. Since he has been here, we’ve grown leaps…
Not Another Program On My Shelf
I worried the these Operating Manuals would end up on the shelf like all the others but Al’s steady support…
Easier Than I Thought It Would Be
Signing up early allowed CPI to wring maximum value from the Build Your Operating Manuals Program. The templates provided were…
Most of the Work Was Already Done
After worrying about amount of work required to get the operating manuals done and rolled out, we discovered most of…
Business is No Longer Chaotic
Before I started working with Al, things at the company were chaotic, there was a lack of control, and things…
We Now Work In Tandem
The organizational chart, a series of regular meetings, and the Top 5 list helped multiple family members at our company,…
Everyone is More Accountable
The implementation of systems and procedures not only made me and my brother Dale more accountable for how we ran…
No Longer Seeking Refuge
Through Al’s help, we’ve worked on service, built manuals, and constructed a training center. We’re able to build our own…
Company-Wide Uniformity of Execution
The systems that Al has helped put in place are helping the company become more organized. We’re now able to…