Training your team brings huge benefits.
On the Pipeline to Profitability Podcast, Al Levi shares his story with host Allan Ferguson. Among the things they discuss, Al shares the importance of training your team. If your team isn’t trained, your business won’t grow.
Wondering how to effectively train your team? Learn how by listening in!
On Pipeline to Profitability’s Episode 50: Adding an Additional Trade, Al Levi joins host Allan Ferguson to discuss the reason behind adding an additional trade to a business. Learn the ‘why’ and other great tips on this podcast. Listen now!
Is Service Tech a sales position? On episode 21 of the Pipeline to Profitability podcast, host Allan Ferguson and I discuss Sales Power and how much times have changed.
Today’s service techs need great communication skills, not just with customers but also with other two spokes of a communications “triangle” of composed of Customer Service Representatives, Dispatchers and Service Techs. Each spoke needs to be able to communicate effectively because communications is the forerunner to good sales. We also talk about the positive and progressive impact on sales of constructive ride-alongs. You’ll also learn the five steps of sales training.
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