Before engaging with Al's manuals, I've tried this multiple times throughout the years, and I've never had the success I've recently had with the Signature Operating Manuals System. This program has locked in the critical manuals for our company, restored faith in humanity, given us more space to grow, and provided more certainty for our employees.
Our employees love the structure. It's now easier for employees to come to work at Kooler than it was before. There's no more guess work. It's very clear how we play.