089 – Size Can Matter
Can your service area allow you to grow to the company size you want to be or need to be? This is a tough question. Find the answer here.
088 – Two Roles You Can Never Leave as an Owner
There are two roles you can never leave as an owner if you want your business to succeed: financial manager and marketing manager.
087 – Lying at Work
Lying – owners, managers, team members, and customers do it, but it's destructive to your company. Learn how to get to a point where they'll feel more comfortable telling the truth!
086 – How to Get Your Life Back and Have the Business You Want
Want to get your life back and have the business you've always wanted? Start by following these five tips!
085 – Got a Minute?
Hear “Got a minute?” multiple times a day from your employees? Here are four ways to help you get back more of your day right now.
084 – I Don’t Like Millennials… I Love Them and So Should You
Millennials get a bad rap. The truth is, they can be valuable assets. Learn why you shouldn't just like millennials but love them!
083 – Changing the DIY Landscape
Your pitch in your marketing and sales should be to reinforce what the customer is not coming right out and telling you. They will pay if you can free up their precious leisure time and make it a no hassle experience.
082 – Does Everyone Get to Stay Your Customer?… NO!
You might have to say “no” to a customer to make room for customers who will behave in the way you want and deserve to be treated.
081 – Checking In vs Spying
It's good to keep a check on your employees, but it's not good to spy on them. Learn the difference here!
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Notice to listeners: The information in this podcast, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.