052 – How are You Judging Your Staff’s Performance?
How do you judge your staff’s performance? Don’t judge them based on your subjective opinion. Judge them based on objective facts found in your operating manuals.
051 – Buying Your Way to Growth
One of the best ways to grow your business correctly is through buying the growth through acquisition. Not sure where to start? Here’s how to do it.
050 – Urgent vs. Important But Not Urgent
Fighting fires in your business instead of focusing on important-but-not-urgent matters? It doesn’t have to be that way. Operating manuals can help.
049 – I Can Do Everything… In a Job Interview
Finding and retaining good employees is by design, not by accident. Learn to be proactive versus reactive in the hiring process.
048 – Hire the Willing and Provide Skills or Pay the Price
Keep hiring seasoned employees only to discover skill and behavioral issues? Why not hire willing employees and provide them with needed skills instead?
047 – Gratitude: Your Most Powerful Tool
Letting go of disappointment and anger and instead showing gratitude toward your employees is the best way to bring positive change to your business.
046 – How Great Techs Become Successful Owners
Feel like you’re spending more time working as a technician than the successful owner you’re supposed to be? Operating manuals help you make the transition.
045 – Handing It Off Without Losing Your Mind
Trouble getting your employees to complete a task properly? Delegating tasks instead of dumping tasks on them will make the difference in a successful and unsccessful project.
044 – Grow Your Own Techs
Stop the headache of hiring experienced, already-trained employees and start hiring willing people who you can train correctly with the right skills.
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Notice to listeners: The information in this podcast, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.