081 – Checking In vs Spying
It's good to keep a check on your employees, but it's not good to spy on them. Learn the difference here!
080 – Finally, All the Great Techs You Ever Wanted
Wish you could find all the great techs you ever wanted? You’ll need to learn and implement the five main components of Staffing Power.
079 – The 3 Column Fast Budget and Pricing Method
Whether you are pricing based on time and material or, better yet, flat rate, budgeting is the only way to arrive at what the right hourly price should be. Listen in to learn how to budget correctly!
078 – Employee Feedback Done Right
Employee feedback is critical to your company's success. It's equally important that you truly listen to their feedback. Learn why!
077 – Selling Quality Assurance Standards
It’s not your customer's job to understand your terminology and technology. It’s your job to help them understand. Learn how to speak to them in plain English!
076 – New Practices for Covid-19
How can you keep yourself, your staff, and your customers safe during the Covid-19 pandemic? Start by following these guidelines!
075 – Real Goal or Fantasy?
I was working hard every day and night when I was in my family business years ago. Each day was a battle not unlike what you probably face at your own company. That's when I realized I could make my goals a reality, not just a fantasy.
074 – Marketing Needs Great Testimonials
Great marketing needs great testimonials. How do you get great testimonials and use them in your marketing? Find out here!
073 – Dispatch Scheduling Hijack
Stop the Dispatch Scheduling Hijack and see how much less stress, how much more can be done and how you can actually be more productive.
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Notice to listeners: The information in this podcast, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.