Success Gallery

Testimonials of Service Contractors Who Have Implemented The 7-Powers

Featured Customer

Matt Thompson, owner of Gold Star Service on Long Island, New York, knew he needed operating manuals. The problem? He was busy running the company and didn't have the bandwidth to make it happen. At my Build Your Operating Manuals program in 2017, Matt learned how to customize and rollout the three key manuals—CSR, Dispatcher, and Technician. And it's made a huge difference in his company. Will yours be next?

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— Al Levi
"I hired a CSR on Monday and using the manuals, she was 75% booked by Friday. I couldn’t believe how well it worked. "
—Matt Thompson, Gold Star Service

Service Contractor Operations Success Gallery

What are customers saying

The Manuals Help in Many Ways

The CSR, Sales, and Tech manuals have helped in so many ways at A1 Garage Door Service.

Robert, Anissa, Daniel, and Tara, A1 Garage Door Service

Manuals Reinforce Our Company Values

Manuals help us to reinforce the values of our company and have allowed us to grow and maintain the integrity of…

Angela, Brian, and Luke, A1 Garage Door Service

Operating Manuals Allowed Us to Grow

Operating manuals have allowed ZOOM DRAIN to grow. All the safety topics that are already baked into the technician manual…

Jim Criniti, ZOOM DRAIN

Chaotic without Operating Manuals

It was chaotic and stressful trying to manage four locations before having operating manuals. Organizational charts have also become critical…

Keith Pinkerton, Mr. Electric of Huntsville

Systems Have Been Pivotal

Systems have been pivotal for my company in good times as well as during the COVID-19 pandemic. It’s how we…

Tim Flynn, Winters Home Services

Systems Will Help Us Emerge Stronger

My business is currently leaning on systems to weather these tougher times, but we’re also using this time to fine…

Tommy Mello, A1 Garage Door Service

Leaning on Systems during COVID-19

Systems have helped us run a successful and self-sustaining business in the best and worst of times. We’re leaning on…

Rob Minnick, Minnick’s Inc.

Very Positive for Our Company

Before Al helped us build our manuals, things were chaotic. We weren’t sure how we were going to grow or…

Keith Pinkerton, Mr. Electric of Huntsville

From Dysfunctional to Functional

Things were dysfunctional before Al helped us with our manuals. Now, everybody has their own manuals and knows what they’re…

Ray Gremaux, Long Island

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