What Are Customers Saying About …
Featured Testimonials
I've Never Had This Much Success
Before engaging with Al's manuals, I've tried this multiple times throughout the years, and I've never had the success I've recently had with the Signature Operating Manuals System. This program has locked in the critical manuals for our company, restored faith in humanity, given us more space to grow, and provided more certainty for our employees.
Our employees love the structure. It's now easier for employees to come to work at Kooler than it was before. There's no more guess work. It's very clear how we play.
SOMS Changed the Company Dynamic
The 7-Power Contractor® Signature Operating Manuals System changed the dynamic of the company. Our callbacks are now a lot less, everyone is using the exact same method, and we're not trusting our employees' know-how, instead we're trusting our systems.
Operating Manuals Allowed Us to Grow
Operating manuals have allowed ZOOM DRAIN to grow. All the safety topics that are already baked into the technician manual made it relatively easy to add a layer to it, such as wearing masks during the pandemic.
More Operating Manuals Testimonials
I've Never Had This Much Success
Before engaging with Al's manuals, I've tried this multiple times throughout the years, and I've never had the success I've recently had with the Signature Operating Manuals System. This program has locked in the critical manuals for our company, restored faith in humanity, given us more space to grow, and provided more certainty for our employees.
Our employees love the structure. It's now easier for employees to come to work at Kooler than it was before. There's no more guess work. It's very clear how we play.
SOMS Changed the Company Dynamic
The 7-Power Contractor® Signature Operating Manuals System changed the dynamic of the company. Our callbacks are now a lot less, everyone is using the exact same method, and we're not trusting our employees' know-how, instead we're trusting our systems.
Operating Manuals Allowed Us to Grow
Operating manuals have allowed ZOOM DRAIN to grow. All the safety topics that are already baked into the technician manual made it relatively easy to add a layer to it, such as wearing masks during the pandemic.
Chaotic without Operating Manuals
It was chaotic and stressful trying to manage four locations before having operating manuals. Organizational charts have also become critical to the creation of staffing contingency plans for the business during this pandemic.
Systems Have Been Pivotal
Systems have been pivotal for my company in good times as well as during the COVID-19 pandemic. It’s how we were able to add on to our existing procedures in response to what is going on in the world right now.
Systems Will Help Us Emerge Stronger
My business is currently leaning on systems to weather these tougher times, but we're also using this time to fine tune our business processes so that when this pandemic is over, we will emerge even stronger than before.
The Manuals Help in Many Ways
The CSR, Sales, and Tech manuals have helped in so many ways at A1 Garage Door Service.
Manuals Reinforce Our Company Values
Manuals help us to reinforce the values of our company and have allowed us to grow and maintain the integrity of our organization.
The Signature Staffing Power System
Al's Manuals Totally Work
Gold Star Service signed up based on our knowledge of Al Levi’s track record with helping other companies grow through implementing operating manuals and now we’re on our way to doing the same.
From Dysfunctional to Functional
Things were dysfunctional before Al helped us with our manuals. Now, everybody has their own manuals and knows what they're supposed to do.
Literally Changed the Company
Al came in and helped us clarify and improve our organizational chart, and it literally changed the company. The company dynamic and the way we communicate is completely different. It has also made a huge difference in profit.