Before implementing Al Levi's operating manuals, my business was really chaotic. My phone was ringing all the time. I was in a rat race every day. And I was constantly putting out small fires.
I thought implementing the manuals was going to be the hardest part, but it turned out to be easy. It's all laid out for you. Honestly, it's perfect. And my employees thanked me for putting these processes and procedures in place!