Will they all quit if you put in Operating Manuals?
The short answer is, “No!”
The reason I say that is I did it at my own plumbing, heating, cooling and electrical company decades ago. We were a NYC Union shop and, we didn’t lose anyone.
And I know this is a fear of some contractors as I have done so many free 30-minute calls with prospective clients who would share this fear with me. To help, I’d share this following story.
One of my many different jobs at my very busy shop was being the Install Manager where I was running five Install Crews a day. Each morning, I’d setup the job files and debrief each Lead Installer on what to expect and let them know I’d make the rounds to check in on how things were going.
One day…