For years, I’ve traveled around this country working with contractors and if there’s a common mistake it’s that they think they can manage their in-house […]
Operating Power
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Why Bulleted Job Descriptions Don’t Work
Whenever I take on a new one to one consulting client, I ask them to send me a series of forms, templates and documents to […]
15 And 30 Minutes
Take time at the end of each workday for yourself — it will make a difference in your business and your personal life. Many years […]
Mastering Answering and Booking Calls in Steps
Having returned home from working with a small company that is primarily one Tech and the owner who works in the field part-time, I realized […]