THE 7-POWER CONTRACTOR® RADIO
Information and insights for plumbing, heating, cooling, electrical, and other service contracting business owners direct from your host, contracting business consultant and former contractor, Al Levi. All episodes are 10 minutes or less.
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036 – Rob Minnick on the Importance of Manuals in Tough Times
Systems help you run a successful and self-sustaining business in the best and worst of times. Rob Minnick shares how he's leaning on systems to weather the current situation.
035 – Do What's in the Book and You're Off the Hook
Written procedures in your operating manuals allow employees to do their job correctly and confidently. If they do what's in the book, they're off the hook.
034 – Callbacks: They're Déjà Vu All Over Again
Callbacks are demoralizing and damaging to a contracting business. They lead to bad reviews, wasted time, and lost money. Operating manuals help minimize callbacks.
033 – Your Employees Need to Know the “Why” because It's More than Just the Money
Employees find it important to know the “why,” or purpose, of what they do at work. Understanding the “why” provides a sense of belonging, and belonging is oftentimes more important than a higher salary.
032 – Personality Profiling: Tendencies vs. Absolute Truths
Personality Profiling (or Motivational Mapping) shows what a new hire's tendencies are. A tendency, however, doesn't always reveal absolute truths. It's important you know the difference.
031 – The Danger of Trying to Do It All
Just because you, the owner or manager, CAN do something it doesn’t mean you SHOULD or that you’re the right one to be doing it. This mind set of needing to do everything may well be what stymies the growth of your business.
030 – Creating a Business to be Thankful For
Many contracting business owners say, “I hate my business.” The goal of business is that it serves you, not that you serve it. To create a business you're thankful for, you need to start by recognizing some truths and falsehoods.
029 – Back to School
As contractors, we can never stop learning. As kids go back to school, it's also time for you to go back to school. The type of back to school I’m referring to is committing to having super effective in-house training.
028 – Attitude vs. Behavior: What's the Difference?
Evaluating employees based on their attitude is a flawed method. It's easy to color their perceived attitude based on your perspecitve. Rather, focus on evaluating people based on their demonstrated and observed behaviors.
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Notice to listeners: The information in this podcast, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.