Al Levi

048 – Hire the Willing and Provide Skills or Pay the Price

By Al Levi / July 15, 2020 / 0 Comments

Keep hiring seasoned employees only to discover skill and behavioral issues? Why not hire willing employees and provide them with needed skills instead?

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047 – Gratitude: Your Most Powerful Tool

By Al Levi / July 7, 2020 / 0 Comments

Letting go of disappointment and anger and instead showing gratitude toward your employees is the best way to bring positive change to your business.

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Gratitude: Your Most Powerful Tool

By Al Levi / July 7, 2020 / 0 Comments

At my company, we used to show people our gratitude by keeping them employed. You know, giving them a paycheck. Heck, what else were we expected to do… am I right?

The answer of course was, no… I was dead wrong!

There are plenty of surveys that ask employees to rank what’s most important to them when it comes to their job. And if you’re like I was, you might say it’s all about the money. But, time and again, the surveys show that employees don’t value their paycheck as number or 1 or even in the top 5.

Always in the top 5 is being appreciated by those who they work with and to whom they report.

My belief is people don’t go to work for a paycheck. They go to work so the paychecks doesn’t stop. And although they can’t spend “appreciation” at the grocery store, there’s a lot more at play with your team than just getting paid.

I came to learn that employees want and crave appreciation and gratitude for what they do. Good to know. The bad news is, it wasn’t something I was comfortable with doing and neither were my brothers, who were my partners, along with my dad.

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046 – How Great Techs Become Successful Owners

By Al Levi / June 30, 2020 / 0 Comments

Feel like you’re spending more time working as a technician than the successful owner you’re supposed to be? Operating manuals help you make the transition.

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045 – Handing It Off Without Losing Your Mind

By Al Levi / June 23, 2020 / 0 Comments

Trouble getting your employees to complete a task properly? Delegating tasks instead of dumping tasks on them will make the difference in a successful and unsccessful project.

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044 – Grow Your Own Techs

By Al Levi / June 18, 2020 / 0 Comments

Stop the headache of hiring experienced, already-trained employees and start hiring willing people who you can train correctly with the right skills.

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043 – Written Policies and Procedures Help Everyone Sleep Through the Night

By Al Levi / June 10, 2020 / 0 Comments

Wish you could sleep through the night without getting regualr middle-of-the-night emergency calls from your staff? Implementing written policies and procedures can make that happen.

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042 – Operating a Drain and Sewer Business Smoothly in Good and Tough Times

By Al Levi / June 10, 2020 / 0 Comments

Jim Criniti shares how operating manuals allowed his business to grow and how all the safety topics that are already baked into the technician manual made it relatively easy to add a layer to it, such as wearing masks.

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041 – What Does Keith Pinkerton Know about Operating in Good and Tough Times?

By Al Levi / June 10, 2020 / 0 Comments

Keith Pinkerton shares how chaotic and stressful trying to manage four locations was before operating manuals. Organizational charts have also become critical to the creation of staffing contingency plans for his business during this crisis.

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040 – 5 Reasons You Can’t Run Your Business from the Beach Forever

By Al Levi / June 10, 2020 / 0 Comments

Your business can’t run without you forever, but you don’t have to be heavily involved in the day-to-day operations if you set your team up for success with systems.

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