Al Levi

Employee Feedback Done Right

By Al Levi / June 1, 2021 / 0 Comments

I call them “staffing surprises” and they’re rarely pleasant surprises. You know what I’m talking about. I call it the, “5 o’clock knock.”

Sometimes, it’s where an employee shows up at your doorstep, usually during your busiest time, and asks for more money or special exceptions for them on company policies. And sometimes, it’s actually to dish the dirt about other employees by sharing the whispering that’s going on at the water cooler, the breakroom or parking lot (or more likely these days over text or social media).

This is usually about who is upset about what, how, or who. None of it is good for your business and frankly, it’s not good for your employees, either.

The good news is there are steps you can take to avoid being blindsided by employee dissatisfaction. To keep staff engaged and ultimately from leaving our company, I learned late (unfortunately late) in the game to make the time to walk around and ask them proactively at least once a week the following three questions…

077 – Selling Quality Assurance Standards

By Al Levi / May 19, 2021 / 0 Comments

It’s not your customer’s job to understand your terminology and technology. It’s your job to help them understand. Learn how to speak to them in plain English!

Growing and Managing Business Growth | Home Service Leaders

By Al Levi / May 5, 2021 / Comments Off

Ready to grow your business while simultaneously managing the growth?

In Part 1, Al Levi shares with Nathan Young, host of the Home Service Leaders podcast by More Leads Online, how get your contracting business growing by getting everything organized and written down. If you feel like you’re fighting the same fires every week in your business, this is the episode for you.

In Part 2, Al returns to talk in-depth about his approach to budgeting and managing growth for contractors.

Listen to Part 1 here!

Listen to Part 2 here!

076 – New Practices for Covid-19

By Al Levi / May 4, 2021 / 0 Comments

How can you keep yourself, your staff, and your customers safe during the Covid-19 pandemic? Start by following these guidelines!

New Practices for Covid-19

By Al Levi / May 4, 2021 / 0 Comments

There’s an ancient proverb that says, “The best time to plant a tree was 20 years ago. The second best time is today.”

I know many of you have taken steps to put additional systems and processes in place to keep customers and employees safe in the midst of this pandemic. Kudos to you.

Haven’t done much of anything or still scrambling?

What you need to know is it is not too late! The need for additional systems and processes around this virus (or heaven forbid, future virus pandemics) is not going away anytime soon. It’s going to be some time before everyone is vaccinated and even then, there will be some people that may not be able to receive those vaccinations—and those people will need your services, too.

Here are some helpful protocols you could put into place fairly quickly to make customers and staff alike safer.

075 – Real Goal or Fantasy?

By Al Levi / April 21, 2021 / 0 Comments

I was working hard every day and night when I was in my family business years ago. Each day was a battle not unlike what you probably face at your own company. That’s when I realized I could make my goals a reality, not just a fantasy.

How to Master Growth with Systems and Processes | ServiceTitan

By Al Levi / April 15, 2021 / Comments Off

There’s not enough of you to go around to answer the same questions over and over and put out the day to day fires, much less plan for growth. What if I told you there’s a way out?

On my live session on How to Master Growth with Systems and Processes with my guest Tommy Mello for ServiceTitan’s Growth Series (an 8-week masterclass for contractors looking to grow), you’ll learn the following:

1) Learn the fundamentals of scalable systems and processes whether your company is big (or just wants to be)

2) Snag key tips for building an organizational chart that is also a roadmap for growth

3) Get the 411 on exactly how (and when) to add a new trade, new type of customer, and how to open another location the “right” way
Missed it live? No worries!

Learn more about the episode here.

And register to watch my whole session as well as others here.

How to Lay the Foundation of a Thriving Construction Company | Construction Genius

By Al Levi / April 7, 2021 / Comments Off

Every business needs a good foundation.

When growing your business, things can get stressful. To make sure you’re on the right path when it comes to scaling your business, it’s important to lay the right foundations, doing the work necessary from the ground up.

In this episode of the Construction Genius podcast, I share with host Eric Anderton valuable insight into what it takes to run and scale a construction company successfully.

Listen to Episode 117 here!

074 – Marketing Needs Great Testimonials

By Al Levi / April 7, 2021 / 0 Comments

Great marketing needs great testimonials. How do you get great testimonials and use them in your marketing? Find out here!

Goal Setting | The Site Shed

By Al Levi / April 6, 2021 / Comments Off

You already know the importance of setting goals…

… but if you’re like most people, achieving them is a different story. If you are someone who creates a goal today and then forgets about it the next month (or gives up on it, especially when it gets tricky) this episode of The Site Shed podcast with host Matt Jones is for you.

In this episode, you will learn some practical ways to go about both personal and business goal setting so you can see your goals come to fruition. You’ll also learn about the importance of accountability and beliefs, why you need your goals to be clear, and why meetings make up a vital part of achieving your goals. (By the way, this is the exact same approach I use myself, so I know it works!)

Make time to give this one a listen—you’ll be glad you did.

Listen to Episode 290 here!

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