Whenever I take on a new one to one consulting client, I ask them to send me a series of forms, templates and documents to review before I arrive onsite. . I do it for many reasons. The most important reason is to see where they’re weak or strong in the multiple areas it takes […]Read More
Why is it that your staff isn’t quite as excited as you are when you discuss a new project, a new process, a new policy or a habit you want to change? Because it’s annoying! This is especially true if you have these divine inspirations on a never-ending and never organized fashion. It’s even worse […]Read More
I never wanted to become a great trainer and builder of staff at my own company. I also never wanted to feel like I was a hostage to my existing employees. And that was reason enough to swallow hard and do what I needed to do and that is learn how to master training. It […]Read More
How much do you dread going on vacation just because you know the hell you’ll face when you return to work?
I know I always loved and hated going on vacation.
That’s because I had to kill myself to clear up the backlog of work so I could go on vacation, there were calls I had to field about work while I was away, I was worried about what was going on while I was gone so I was always checking in and finally there was the pile of stuff waiting for me to do when I got back.
It got to the point I started to dread going on vacation instead of relishing them as a chance to unplug and recharge.
The occasional disaster and the routine foul-ups drained any joy feeling I had from having gone on vacation.
That is until I learned how to fix my company and fix my thinking. I was the problem and I finally decided it was going to change.
Here’s how my brothers and I learned to not only take charge of our company but get our lives back one vacation day at a time:Read More
It’s easy to get fired up and take control of your company. Well, it is for a day! The harder thing is taking control of your company for the long run. A short burst of focus and energy is rarely maintained because it tough to keep investing the type of energy and drive it takes […]Read More
I was lucky enough years ago when I moved to Phoenix to tour George Brazil’s amazing shop in the Phoenix area. The shop visit was great but spending time talking to George about business is always time well spent. Our conversation over lunch focused on the need for powerful repeatable systems for running a company. […]Read More
Last week, I wrote about a contractor who was having a problem with a Tech who is Moonlighting [which means the Tech is doing side work]. And worse yet the Tech was doing side work at his customers’ homes. Here’s the rest of the correspondence to this contractor and some good advice for you to […]Read More
I recently had a series of emails from a reader of this blog and my magazine articles regarding an all too common employer-employee issue called Moonlighting. This is where a Tech also has their own side business to bring in extra money. So, I wanted to share the back and forth emails with you. Only […]Read More
Wikipedia defines a tagline as a variant of a branding slogan used in marketing and advertising. The idea behind the concept is to create a memorable phrase that will sum up the tone and premise of a brand or product (like a film), or to reinforce the audience’s memory of a product. Some taglines are […]Read More
The 1st Step in formalizing your recruiting and hiring process is to realize that recruiting of staff is just like trying to market your company to prospective customers except your marketing to a different target market. You have to sell yourself with a message that resonates with them. Most help wanted ads I read are […]Read More