The Dirty Secret about Side Work is that it has been around forever in the contracting business. What this means for those who are unfamiliar with the term “Side Work,” it refers to a Tech who also has their own business to bring in extra money and they’re potentially taking your calls for themselves or just not being available to you and your company.
To better understand this dynamic, I wanted to share an exchange I had with a contractor about this all-too-common employee-employer issue. (The names have been changed to protect the innocent and the not so innocent.)