Family businesses often lack objective benchmarks like manuals that spell out whether a family member is or isn’t doing their job. Without that, all the family dynamics run rampant. In Episode 2 – Defining Job Roles, Matt and I discuss how every business acts like a family business and why it is extra key to create clear, objective policies and procedures when the people working together are actually related! Also the importance of creating the objective written documentation and training needed so it’s clear how everyone can move up through the organization and hopefully, eventually, assume leadership of it.
Al Levi teaches contractors how to run their businesses with less stress and more success through his book, seminars, webinars and his exclusive 1-to-1 consulting practice.
Also check out Al’s latest business adventure as part of Zoom Franchise Company at www.zoomdrain.com/franchise-opportunity. It’s a living example of the power of manuals and more— in action.
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