Don’t Have to Love It. Just Have to Do It.


There’s always a project that you know you need to do, but you always manage to put it off…don’t you? Relax, it’s human nature to procrastinate, especially on things we know we hate, or we perceive as difficult.

The great news is once you commit to getting it done, it’s rarely as hard to do and normally well worth the effort.

I know because once upon a time I was a procrastinator. I would have stayed that way if not for the help of my mom. She saw that I struggled with my homework and had bad study habits, but she coached me, “Start with a plan. Do something easy and build your confidence vs. starting with something tough and getting frustrated.”

It really works!

That said, there’s comes a time when you do have to do something you just don’t love, or you even hate. A good example is…you know you need to document the policies and procedures it takes to run your company.

Sometimes, you need to know there’s a great WIIFM (What’s In It For Me) to help push you forward and do something you dislike, or you know will be hard.

Here’s a great example. Suppose you’re a plumbing, heating, cooling or electrical company. And you had enough work to keep 10 techs busy. And I was generous and gave you 10 great techs who are both good at sales and well trained technically. What’s the chance they could go to 10 different locations and fix a toilet, fix a heating problem, fix a cooling problem or fix an electrical problem your company’s way?

Answer: Zero to NONE!!

That’s because there’s nothing in writing that defines your company’s way of doing anything.

How do I know? Because my company was founded in 1936 and until I did these life-changing manuals in 1996, this problem plagued us.

Do you think I wanted to write manuals? Nope! In fact, I knew it was going to be hard. But, I knew my life would never get better until I did.

So, I spent a year just creating the outline that detailed all the tasks it took to run our company. I sat in with each department from accounts receivable, accounts payable, customer service reps, dispatchers and techs. Yes, one year to create the outline. Hey, I was still busy with my paying job.

I knew I didn’t have the skills or the time to put this all into writing, so I hired an industry legend and professional writer, Dan Holohan, to run meetings where we brought in staff to work out the policies and procedures I had outlined, and discovered the ones I was missing for 80% of what we did day to day. Thank heavens I invested the money, which in today’s money is $153,000 or so. I say that because those manuals paid for themselves in about two years because:

  1. We reduced nuisance callbacks that angered clients and cost us money
  2. We maximized each call we ran
  3. We lowered our insurance costs by minimizing stupid insurance claims
  4. We improved our communication skill and that improved our sales

There were even more benefits because the manuals became the tool we needed to make:

  1. Existing staff better
  2. Newly hired experience staff better fast
  3. Newly hired willing people who had little or no skills turn into the great staff we had always dreamed about

All of that made us more money and reduced our day-to-day stress.

Here is some more helpful advice on getting things you don’t love get done:

  1. Commit in whatever software you use for your calendar at least one hour per week to work on this project you know you need to do. It’s the essence of, “How do you eat an elephant? One bite at a time.”
  2. Delegate it to someone the right way, and that involves using something like my Steps of Delegation template so it’s in writing and there’s a good handoff and good accountability.

When it comes to operating manuals, I can tell you that your company will never be as good as it can be until you have them and you learn the tips, tricks and strategies for getting them in the culture and getting real buy-in.

The good news is you can get big-time help on this project. That’s because you don’t have to do all this on your own. Read below about the special program I’ve created called Build Your Operating Manuals and find out more about how I can help you jump-start getting your operating manuals project to “done status” without as much struggle or expense.

Al Levi teaches contractors how to run their businesses with less stress and more success with operating manuals. To get control of your business and grow the right way, get his Build Your Operating Manuals Online Program at 7powercontractor.com/byom today.

Also, check out Al’s latest business adventure, Zoom Franchise Company, at www.zoomdrain.com/franchise-opportunityIt’s a living example of the power of manuals and more in action.

More Ways to Become a 7-Power Contractor

The 7-Power Contractor book lays out 7 simple business powers to help you run your business with Less Stress and More Success. And now, it's available in paperback, ebook, and audiobook.

The Build Your Operating Manuals (BYOM) Program provides you with 90% completed manual templates plus step-by-step instructions on how to edit them, roll them out, and train with them.

Get Your Life Back: 7 Secrets of Super Effective Time Management will show you where you time is really going throughout the day so you can begin to get some of it back immediately.

The 7-Power Contractor Radio is a podcast series hosted by Al Levi in which he shares insights on how to better run your business. Listen wherever you are, even if you're stuck in the truck or office.

Connect with Al

DO YOU WANT THE BUNDLE?

THE FULL BUNDLE INCLUDES

Free Chapter plus

The 7-power Cheat Sheet

10 Reasons to Choose Us 

10 Golden Rules for Family Businesses

Close


Enter your name and best email so we can send you your bonuses!

Before you leave, do you want the

FREE Book Bonus Materials

Great! We'll send you the bonuses!

What's your best email?

This site uses cookies to improve your experience. By continuing to use this site, you consent to our cookie policy: privacy policy